Family Support Worker


Please find details of a few usefulwebsites for parents below.


Kind regards

Michelle Scott

animated-email-image-0070     animated-telephone-image-0007 01623 408785


INFORMATION FOR PATIENTS, PARENTS, GUARDIANS AND CARERS Behavioural and emotional support services
General support for behavioural and emotional difficulties
Early Help Unit
Nottinghamshire central support service to all families. This service can provide information and advice to all families within the county with or without a diagnosis. Telephone: 0115 8041248
Nottinghamshire Concerning Behaviours Pathway
Nottinghamshire guidance for all children and young people who present with concerning behaviours. It includes resources to support families/schools.
Healthy Families Team
A new integrated service for children, young people and families which brings together care provided by health visitors, school nurses, the Family Nurse Partnership Programme and the National Childhood Measurement Programme.
Parents can ring directly to access support around behavioural and emotional difficulties:
 Ashfield – 01623 785389
 Mansfield – 01623 435522
 Newark – 01636 594809
 Sherwood – 01623 791025
Nottinghamshire Help Yourself
This website aims to bring together all the information from health, voluntary sector and the county council in one place.
Specific behavioural support services
In addition to the services above, additional support can be accessed from the following organisations.
Sure Start (under five years)
The local children’s centre can offer support and advice around behavioural difficulties. They also offer parenting programmes or one to one support depending on need. Families can directly contact their local sure start centre to access support.

Family Lives
Providing information and support for parents on all aspects of family life, from children’s development, behavioural management, dealing with teenagers, and family breakdown. The provide support in a number of different ways including via their website and 24 hour confidential helpline.
Website:       Telephone helpline: 0808 800 2222
Mansfield Parenting Practitioner (Mansfield only)
Runs programmes to help parents who have problems coping with their child’s behaviour and for children with additional needs who may require different parenting strategies. Parents can contact this service directly.
Telephone: 01623 463 529
Website:                 Email:
North Ashfield area – Sutton, Kirkby, Huthwaite and Skegby
Professionals can refer children to the Schools Behaviour and Attendance Partnership (SBAP) service for parenting programmes. Please speak to your school or the health families team to make a referral.
Specific emotional support services
The Healthy Families Team (details in the first section of this leaflet) can provide support around low level emotional difficulties. Parents can contact them directly to access support for their child.
Child and Adolescent Mental Health Team (CAMHS)
The Nottinghamshire CAMHS team provides assessment and support for young people aged 0-18 years with emotional and mental health difficulties.
Parent referral: 0115 854 2299
Young person self-referral (age 12-18 years): 0115 854 2299 Calls are taken Monday to Friday between 8am and 4pm
The UK’s leading charity championing the wellbeing and mental health of young people. They provide internet resources for parents and young people and have a helpline for parents.
Telephone: 0808 802 5544
MindEd is a free educational resource on children and young people’s mental health for all adults. It has information for parents and professionals.

Royal College of Psychiatry patient/family information leaflets
A wide range of information leaflets about common conditions affecting children and young people.
If you have immediate concerns about your child’s emotional or mental health you should telephone 111 – the free NHS helpline service.
Information services
Information Service (covering the city and county)
Telephone: 07827938966
By completing the Disability Register form you will be added to the mailing list to receive the quarterly Iris magazine, which features events, articles, news from support groups.
Library and Knowledge Service, King’s Mill Hospital
Online link to catalogue of books and resources. Search using the term “child health collection”.
Telephone: 01623 622515, extension 4009
Nottingham City Hospital
Online link to catalogue of books and resources:
Telephone: 0115 88 31158 or 0115 88 31157.

Further sources of information
NHS Choices: Our website:
Patient Experience Team (PET)
PET is available to help with any of your compliments, concerns or complaints, and will ensure a prompt and efficient service.
King’s Mill Hospital: 01623 672222 Newark Hospital: 01636 685692 Email:
If you need this information in a different language or format, please contact the PET (as above).
This document is intended for information purposes only and should not replace advice that your relevant health professional
would give you. External websites may be referred to in specific cases. Any external websites are provided for your information and convenience. We cannot accept responsibility for the information found on them. If you require a full list of references for this leaflet, please email or telephone 01623 622515, extension 6927.
To be completed by the Communications office Leaflet code: PIL201804-01-BES